Bruce ClaverJan 227 minGuestsHotel Early Departure Fee, Tacky & Tasteless? 4 Ways to Avoid Paying This Nefarious FeeBruce Claver | Insightful Service | 7 min read Pamela K. asked Insightful Service: "I was in Virginia visiting my son and his family. The...
Bruce Claver | Insightful ServiceJan 105 minHotel Ownership4 Myths About Customer Service That Will Surprise a New Hotel or Restaurant OwnerCustomers will flee your business faster than a one-night stand after hearing pregnancy results if you fail at these four things.