Hotel Ownership

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Bruce Claver

How You Can Tell You Are About to Stay at a Bad Hotel: A Quality Assurance Auditor Reveals RED FLAGS

Bruce Claver | Insightful Service | January 17, 2023 Olivia T. asked Insightful Service how to tell if you are about to stay at a bad...

Bruce Claver | Insightful Service

4 Myths About Customer Service That Will Surprise a New Hotel or Restaurant Owner

Customers will flee your business faster than a one-night stand after hearing pregnancy results if you fail at these four things.