Bruce Claver | Insightful ServiceMar 47 minTraining23 Red Flag Warnings That it's Time to Get Your Employees into a Customer Service Training ProgramAchieving high customer retention rates is critical to success and can only be achieved with training. Here are 23 red flags for training.
Bruce ClaverJan 175 minHotel OwnershipHow You Can Tell You Are About to Stay at a Bad Hotel: A Quality Assurance Auditor Reveals RED FLAGSBruce Claver | Insightful Service | January 17, 2023 Olivia T. asked Insightful Service how to tell if you are about to stay at a bad...
Bruce Claver | Insightful ServiceJan 105 minHotel Ownership4 Myths About Customer Service That Will Surprise a New Hotel or Restaurant OwnerCustomers will flee your business faster than a one-night stand after hearing pregnancy results if you fail at these four things.