Customer Service Strategist, Facilitator & Speaker
Group Training, Workshop Facilitation & Consultation
BOOK an INSIGHTFUL SPEAKING ENGAGEMENT
Published and Featured Articles
April 28, 2017
The Worst Room at a 5 Star Hotel Vs. The Best Suite at a 3 Star Hotel: Where Should I Stay?
September 14, 2017
How Much Should You Tip Hotel Housekeeping?
December 14, 2017
Who is More Important to a Company: Its Customers or its Employees?
May 10, 2017
October 27, 2017